Public Health

Food Poisoning
If you have experienced food poisoning, contact 311 or email [email protected]. Or contact Gastrobusters at 416-392-7411. This confidential service gives the City an opportunity to address potential health risks. This service is available Monday through Friday 8:30am-4:30pm. To report a public health emergency after hours and on statutory holidays, call 311 (416-392-2489) and ask for the on-call Public Health Manager.

Please use DineSafe TO to check on health inspections across the city.

Supervised Injection Sites
International research shows that supervised injection services reduce drug overdoses, save lives and limit the spread of HIV and hepatitis C related to unsafe injection practices. In addition to supervised injection, individuals using these health services will be provided with sterile injection supplies, education on overdose prevention and intervention, health counselling services and referrals to drug treatment, housing, income support and other services.

Supervised Injection Services (SIS) are a critical piece in both saving lives and reducing the city-wide impacts of the opioid crisis that is gripping cities across North America, including Toronto. Without SIS, vulnerable users will turn to injecting alone in secluded areas. That risks adding to the thousands of people who have lost their lives to preventable overdoses in Ontario.

What I have heard from residents is that SIS sites do concentrate unintended impacts, including litter, drug dealing, theft, sexual assault and violence. This observation has been substantiated by the Toronto Police and 311 statistics. It is therefore important that all levels of government work together and improve coordination to mitigate the root causes of poverty, mental health and addiction. This includes immediately providing deeply affordable housing and more mental health, addiction and harm reduction services—not less.

To help address these impacts, I advocated and successfully secured a new Downtown East Enhanced 12-Month Action Plan to provide additional supports and service levels to our downtown communities. The 36-point action plan includes increasing city service and staff levels to respond to the crisis we are seeing play out in our downtown. It also includes hiring new outreach workers, providing more services to vulnerable residents and facilitating community safety training. This work, which was approved in the summer of 2018 by City Council, will feed into a 5-year action plan to address the root causes due out in June 2019.

Read my full statement on SIS.

Naloxone Distribution
People dying from opioid overdose is an urgent public health crisis across Canada. Naloxone is a safe medication that reverses the signs of opioid overdose by blocking the effects of opioids in the brain. Find out where naloxone is available in your community.

Overdose Prevention & Response
Learn how to respond to an overdose, get a naloxone kit, and find services and supports for people who take drugs, as well as for their family members and friends.

Hookah Lounges
Beginning April 1, 2016, “hookah” or “waterpipe” smoking will be prohibited in all establishments licensed or required to be licensed under Toronto Municipal Code Chapter 545, Licensing. Establishments include cafes, bars/restaurants, stores and other businesses. They are prohibited from selling food, however, patrons may bring in their own food for consumption. For more information on the prohibition of hookah smoking in licensed establishments or to report a violation, call 416-338-7600 or email [email protected].

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