[YES] I am unable to work because I am ill or in self-quarantine

EI Sickness Benefits

Benefits are available. Here’s how to apply:

Step 1: Ask your employer for a RECORD OF EMPLOYMENT (ROE). They will either give you a paper copy or send an electronic copy directly to Service Canada.

Step 2: Apply as soon as possible (even if you don’t have your ROE yet) 

Apply Online

If you can’t apply online, call 1-833-381-2725*

*This line is overloaded right now.


Important to know:

  • You DO NOT need a doctor’s note for COVID-19.
  • March 27: SERVICE CANADA OFFICES ARE NOW CLOSED. We are waiting to hear how the government will help people without a computer and internet.
  • You can prove your identity to the government faster online if you use online banking through your bank or credit union.
  • As of April 6, there will just be one application site for EI sickness and CERB. you won’t have to pick between them.

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